Terms & Conditions

This website, (www.boldnaturalsoap.co.uk) is operated by Bold Natural Soap. These terms & conditions together with our privacy policy govern your use of our website. By using the website you accept these terms in full. If you disagree with any of these terms, please do not use the website.

Pricing

The prices on our website are in £ (pounds sterling). The postage prices are disclosed as you add items to your cart. All prices are subject to change at any time and without prior notice.

Online ordering

You are responsible to ensure that all information given by you at the time of ordering is correct. The information that you provide must relate to you, the buyer and not a third party. When you have completed your order and payment, please note that this does not mean that your order has been fully accepted by us, Bold Natural Soap. We reserve the right to cancel any order (and process a refund in full) without prior notice. Due to the volume of orders we receive we regrettably cannot make any changes to orders once they have been completed. All our products are handmade by us, therefore, size, shape and design may vary from product to product.

Despatch & Payment

Unless otherwise specified on this website, we will despatch your goods within 7 working days of your payment being cleared. Please note that once received, paid orders cannot be amended.

We use Shopify and Paypal to process payments as it provides a secure payment option for our customers.  We do not see or retain your credit card details.

Liability

We hold a strong policy on product liability and can confirm that all products listed on our website strictly adhere to EU cosmetics law. All sales are subject to UK legislation.

Copyright/Intellectual Property

All images, text, product descriptions, scent descriptions & products are the property of Bold Natural Soap. You may not duplicate, use or distribute any of this information without our prior consent. We will take legal action against any persons found to be misusing our intellectual property.